I really abhor embarrassing moments, and anyone who knows me, knows the extensive lengths I go to in order to avoid even the smallest bit of embarrassment. So, what happened to embarrass the life out of me?
I was talking to a customer service person over at the cell phone company–which, by the way, lost an order I placed for an additional line to be added to the existing plan, and yes, this is a major corporation I am speaking about *cough Cingular cough*–and wow, did I just digress or what?! Well, back on topic…I was talking to this person, and I was completely sure it was a man, but then again, it could have been a woman, and he or she neglected to tell me his or her name–or maybe I just didn’t pay attention to it 😯 So, I was determined to never say either sir or ma’am throughout the entire conversation. And I was good, I swear I was…until I said, “Thank you very much for your assistance
*are you ready now?*
*how about now?!*
ma’am! I really appreciate your time!”
From the 2 second pause (which felt like an eternity!) that followed, before he said, “No problem, have a good day now” I think I made a big mistake. Not to mention that it was not daytime when I called–it was anytime between 8 to 12 pm, depending which time zone he was in! Ohhhh, the humiliation. I knew better than to do that! At least it was not face to face. 😕
Maybe he thought I said “man” and was thinking *such bizarre business etiquette*. Or maybe he thought I have the definitions of ma’am and sir reversed. And maybe that has happened before to him, and I have just added to his trauma.